Interaction design studio

Duration: 1.5 months - 26 Oct to 7 Dec
Team: Rachel Ng, Nana Choi

Role: All phases of design research, synthesis, conceptualization, shooting and editing video sketch

Tesseract - Intelligent multi-channel system for time & space

 

Designing a system of space-specific interactions that connects people to city life through AR visualisation of social activities
 

Pittsburgh has a lot of geographical variations and physical boundaries in the form of rivers and hills. This makes it hard for people to feel engaged with different parts of the city. How can we design a system that makes it easier for people to explore it? The coverage of city’s activities are fragmented over different mediums – how do we make it more accessible and contextual?

 

The final design was multi-channel – the individual's mobile phone, and publicly situated viewfinders. The emphasis of our design is to enhance individual’s experience of a space in-situ, rather than to simulate an immersive experience through a mobile interface. 

Phase 1: Primary research
 

We spoke with people from different ethnicities, socio-economic background and ages ranging from 25 – 65. Overall, we found a recurring pattern of individuals finding it hard to expand beyond their regular day-to-day routines and activities. They felt that there was a dearth of information available. People tended to rely on newspapers to find new events. The contents tend to be more chronologically organized, rather than spatially clustered. Ongoing long-term activities remain difficult for people to encounter serendipitously. 

 

As part of the interview, we also got each person to draw a map of Pittsburgh. These maps tended to include places and landmarks they encountered very frequently on a day-to-day basis, and very little else.

Phase 2: Ideation
 

Based on 2 rounds of interviews and deriving insights, groupsonas and archetypes from them, we derived 3 design ideas that would help people explore the city. We mapped the technological requirements for the ideas and thought of ways to integrate them into a more comprehensive system.

Phase 3: Prototyping
 

Paper prototyping

We spoke with a number of people about a range of topics from personal finance, gentrification and community.

 

Experience prototyping
To validate the user journey of our concept, we asked a couple of people to use our interactive mobile prototype. The idea was to get feedback on the concept, the use of technology and the user interface from potential users. The participants' feedback was incorporated into the final design.

Phase 4: Refining
 

Paper prototyping

We spoke with a number of people about a range of topics from personal finance, gentrification and community.

 

Experience prototyping
To validate the user journey of our concept, we asked a couple of people to use our interactive mobile prototype. The idea was to get feedback on the concept, the use of technology and the user interface from potential users. The participants' feedback was incorporated into the final design.

© 2019 by Shruti Aditya Chowdhury