Designing interfaces

TurboTax, Mint, Quickbooks and ProConnect are Intuit's cornerstone brands that are tied together to form a larger ecosystem of products. The team I worked with over the summer designed experiences that were common to all these products. We needed to design for cohesiveness across platforms but also allow for different levels of customization for each product. As part of my internship, I worked on two projects - the first was a tool that would allow different business units to understand and explore the common experiences our team built. The second project was  to reduce user error when people link their bank accounts to their Intuit account

Widget Playground

THE BRIEF

Create a playable documentation experience that allows project managers, developers and designers to explore encapsulated user experiences (widgets). 

RESEARCH

In order to understand the different requirements of the user groups, I first needed to understand the software architecture. Based on various discussions with the internal team, I came up with a conceptual diagram that would make sense to someone who wasn't familiar with the work we did. This translated into the homepage for the 'Widgets Playground'.

EXPLORING SOLUTIONS

In order to understand the different requirements of the user groups, I first needed to understand the software architecture. Based on various discussions with the internal team, I came up with a conceptual diagram that would make sense to someone who wasn't familiar with the work we did. This translated into the homepage for the 'Widgets Playground'.

ITERATING INTERNAL SCREENS

Several design decisions were made to organize the navigation menu, how much customization to offer and the structure of the user flow.The complex information needed to be self-evident to enable users to make decisions on what widget to use and how it would integrate it with their existing product. 

USER TESTING

Testing interactive prototypes with 8 people across functions and business units confirmed the need for such a platform, indicated how it would fit into existing workflows, led to a clear design direction and pointed to features that could be implemented in the future. The prototype was refined based on the results of the tests.

FINAL PROTOTYPE 

© 2019 by Shruti Aditya Chowdhury